Delivery Auto

UX/UI, Software, Mobile
DURING THE FIRST 9 MONTHS AFTER THE APP WAS RELEASED, DELIVERY AUTO HAS DOUBLED THE NUMBER OF CUSTOMERS COMPARED TO THE SAME PERIOD FOR THE LAST YEAR.
Clients

Delivery Group is a leader in transportation and logistics services for B2B segment with more than 20 years of experience. The company manages 430 warehouses nationwide and provides services to more than 500 customers each month.

Industry:
LOGISTICS
Location:
Ukraine
Project status:
Completed
Timeline:
4+ months
Challenge

Create a cross-platform mobile application with fresh design and multiple advanced features

Delivery Auto needed to digitize its pick-up, transportation, and delivery processes. The goal was to create an app capable of issuing receipts for the shipment of goods, ordering targeted pick-ups and deliveries, tracking the movement of goods, paying for services online, generating BOLs, and containing other logistics-related features that could be manipulated with a user-friendly interface.

01/
Redesign the previous system
02/
Implement new digital tools to automate transportation processes
03/
Create a user-friendly application with the most intuitive interface
Solution
  • Allow inspection of cargo, impose and remove a ban on delivery;
  • Change the recipient, sender and payer, change the type of payment;
  • Readdressing of cargo both within the settlement and to other settlements;
  • Creation of templates and draft receipts;
  • Convenient tracking, which shows the location of the cargo and its status;
  • Search for a warehouse or office using geolocation and a list;
  • Access to your data in the loyalty program - information about the weight of transportation and the tariff plan;
  • Parcel alias for the Sender role
  • "Service Investigations" option
Technologies
API Privatbank
Google Map
Flutter
New Structure
We divided the structure into three parts: primary, commercial, and informational sections. The structure of the app contains more than 70 different screens.
New Design
The design we developed is consistent and adheres to the brand's image of Delivery Auto. We also made it clean and convenient for the users to understand and navigate with ease.
CPQ System
The app automatically generates quotes based on the freight, type of delivery, plans, and other parameters.
Result

Tripling Downloads and Doubling Conversions

The result of our work is a cross-platform instrument that allows Delivery Auto's clients to go through the delivery cycle with ease and convenience: from invoice generation until delivery to the final destination. Using just a mobile device, the user can input delivery info, receive the price for the services, and receive the services themselves with just a few clicks.


After we launched the product, the organic downloads skyrocketed by 300%. The app was featured in App Store’s top 30 and Google Play's top 20 in the Business categories. During the first 9 months after the release, Delivery Auto increased its customer base by two times compared to the same period for the last year.

Team
UX Designer
UI Designer
Flutter Developer (3)
QA Engineer
Product Manager
Project Manager
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