The market for HRMS platforms in the company continues to evolve and get more and more popular. At the moment, experts predict the growth of the management platform used to be 9% higher than now. And the 2021 results are up 8.1% over 2019. This increase in the use of platforms and applications can be explained by the fact that large companies require specific functionalities for employee management.
It is difficult to choose an application or platform that will fully meet the requirements of the company. Overpaying for features is not what actually someone would like to have, while not getting enough of the platform isn't the most pleasant or profitable case. That's why the bigger the company, the more likely it is to order a caste-based employee experience platform.
According to statistics, 47% of large companies will choose to use a licensed platform. Among small companies, that percentage is 15%, and 32% for medium-sized companies.
If you read between the lines, you can see that the bigger the company – the more they are looking to create its own custom service that performs multiple functions.
In February 2022, WEZOM was approached by a customer with just such a request. In this article, we will find out what solution our company found and how it should affect the client's work.
To begin with, HRMS is a platform or app, that includes several functions for team management, and HR processes. Someone will call it an all-in-one platform, and they are not going to lie. HRMS is a platform that can be used to make reports, conduct surveys, automate work, conduct training, and more. If the platform is customizable, you can choose the functionality according to your needs. If you buy a subscription for such services, then you have to agree with the functionality already offered. At the same time, the price for the usage of such solutions can be pretty high.
That's why big companies are more inclined towards custom development.
Another reason why big companies are more likely to work with private platforms is the issue of security. When you work with software from an outside developer, you cannot be sure of the security of your data.
This is exactly the kind of request our client addressed to us. A company that provides gas supply all over Ukraine and the biggest part of Europe. According to the NDA contract, we cannot disclose the name of the client, so here and in the further content we will name it as Energetic Company (EC).
The first in-depth recertification of customer requirements began in February 2021. At that time, no one yet knew what events would happen in the nearest future. Therefore, after the crisis began, the question of replacing the used software in the company became particularly important. This decision can be easily explained by the fact that the EC does not want to use the platform of a country under sanctions, as it works with state-important data. The leakage of such data could have a negative impact on the operation of the complex energy structure.
In addition to the security issue, the project had to cover the following functionality:
At the time when the client contacted our company, he already had experience with similar platforms and applications. So it was easier to draw up a plan of what should come out of it.
Before requesting a custom development, the client tested such platforms as Hurma, Academy Ocean, People Force for HR management, iSpring for training, as well as 1C and MS Dynamics. So EC already had an idea of what the final version of the platform should look like. However, already at the stage of discussions and research, our team faced some challenges.
Did EC plan to resell the product after the release? The answer is yes. Moreover, the client’s goals were to sell the platform comprehensively or in parts to related companies and provide it to companies during M&A mergers. The research phase lasted about a month and a half, and full development began in the spring of 2022 (in April).
At the start of the work, our team commonly understood what the final product was going to be. The client wanted to optimize all processes and for the work to be focused on one platform. Our work was divided into several stages:
There were 14 people from the WEZOM team at the time of the work with the platform, including developers, product managers, and designers.
Thanks to our custom platform, the customer saves about 64.7% of the time by optimizing business processes with the application, and the overall performance of the HR processes has increased by 52.9%. HRMS platform has positively impacted several departments at once:
To sum up, it is important to say, that HRSM platforms have a really great impact on the team workflow and increase productivity. It can increase productivity and improves compliance, efficiency, and robust reports. In the nearest future, HRSM platforms are expected to use AI to automate processes even more. So now we can see just the beginning of its development.