Software Maintenance & Support
Types of Our Software Maintenance & Support Services
If you want to maximize the life cycle of your software and modernize it along with your business growth, you will definitely need an IT maintenance and support service. In particular, you can choose from the following options that we offer.
Web app and website maintenance
Our experts will provide you with detailed analytics and reporting on the software performance to develop a roadmap for subsequent software updates and upgrades based on this. In particular, key aspects of optimization usually include SEO, performance, security, responsiveness, web accessibility, and usability. Maximize conversions and other audience retention indicators with our help!
Security optimization
Our development team can create advanced solutions to protect your software from both known and unpredictable cyber threats using cutting-edge AI-powered tools. By combining our experience and advanced security audit tools, we will ensure end-to-end risk management for data leaks and failures in your software.
Update development
If you have new software requirements or your business industry is changing, we can resort to adding new features taking all these new aspects into account. Thanks to this, you can implement new versions of your product and extend its lifecycle without resorting to radical modernization and building a new, modern alternative from scratch.
Disaster recovery strategy implementation
To ensure maximum resilience for your software solution, we can develop a consistent, detailed maintenance plan for automated disaster recovery, which will help you minimize risks and downtime that are critical to your business. We also deliver preventive solutions that protect your data from sudden deletion.
Troubleshooting and root cause analysis
If you realize that your software solution sometimes does not work correctly, you can contact us and we will fix it. In particular, we will conduct a full audit of the software code and test all the functionality to understand the root cause and eliminate it in the most resource-efficient way. After that, we will re-test it to make sure that everything finally works as intended.
Challenges We Can Overcome
Our expertise allows us to minimize the risks of downtime for your software, and, therefore, your regular business processes. We can provide proactive monitoring of your software solution and instantly respond to cyber threats, freezes, and other problems. We also take care of the on-time backup service delivery so that in the case of a system suspension, we can immediately launch emergency recovery. Now, your business is completely safe!
To keep your software relevant for end users and in line with market trends and your unique business goals, we will audit the current functionality and conduct end-to-end marketing research. Our experts will transform the insights they receive into new technical requirements and implement them with the lowest possible budget.
As a part of our software maintenance and support services, we can provide a fundamentally new level of security and fault tolerance for your software so that it meets the requirements of your business industry or company. Thanks to this, you will be sure that not a single byte of data will fall into the hands of intruders, and sensitive information about your users will remain safe.
If your audience is gradually scaling and you notice your software freezing during peak loads, we will cope with this problem, too. In particular, we will consider the most resource-efficient scaling options and either move your software to a new server (or to the cloud) or optimize the most resource-intensive lines of code that lead to slow processing of user requests.
Wezom is a reliable software development company for SMB that operates with integrity, transparency, and punctuality.
Our objective is to develop a profitable and effective solution that helps clients to expand their businesses and overcome financial constraints. We are committed to exceptional service and utilizing all resources to bring the finest products & services.
We've Been Awarded Plenty for the Milestones We Have Achieved
Service Options
Maintain peak performance with Maintenance & Support—offering updates, troubleshooting, and proactive solutions for smooth operations. With 25 years of expertise, WEZOM ensures a solution tailored to your business needs.
What clients say
We chose WEZOM amongst other companies because they provided prototypes of future systems and we had a clear understanding of what the finished product would look like. We worked with the team on several projects, including the development of a CRM with adaptation for desktop and mobile versions, as well as the creation of a suite of server applications that are available on iOS, Android, and online. We are very pleased with the results and the flexibility of the WEZOM team.
I am very satisfied wit the work process and project management. Everything was clear, on time and I had nothing specific to add. Yes, we are satisfied with the result of the work and the product meets the goals set. I can't wait to continue our work on the app.
Thanks to WEZOM, our sales increased by 65% and conversions increased by 150%. The team fully developed an online store for us, with 1C and amoCRM integrations. The guys conducted a market analysis, created a mind map with all the functions of the future site, and argued for each element of development. Everything was transparent, and the quality was high.
Types of Solutions We Offer
Our Software Maintenance & Support Process
Our software maintenance company has proven practices and approaches that allow us to achieve the best results in adaptive maintenance and support, regardless of software age, complexity, and any other aspects.
How we work
SLA development
System analysis
Software assessment
Implementation of fixes
Testing and implementation
QUESTIONS & ANSWERS
Can you provide custom software maintenance services tailored to my business?
Yes, we can develop a comprehensive support and maintenance plan that will be tailored to the unique requirements of your business. Also, the benefits of software maintenance services that we provide include the ability to develop customized service level agreements and provide only those services that are necessary to optimize your software.
How much does software maintenance cost?
Our software maintenance costs depend largely on the complexity of your project, the level of support required, and the number of upgrades. We can offer you an adaptive plan that includes regular updates, preventive maintenance, and troubleshooting, all within your budget.