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Software Maintenance & Support

Keep your custom software relevant and up-to-date with our application maintenance and support services

Key clients

INTERPIPE
SCHWARZ LOGISTICS
AUTO TRANSPORT CHICAGO TRAILERS
GRATA International
ROSHEN
Metinvest
Aptiv PLC
Toyota Material Handling
Cooper&Hunter
EasyLoad
Loadaza
Darkstore
Makeit.io
WEZOM Academy
VoIP
RIEL
STVOL
Delivery Auto
INTERPIPE
SCHWARZ LOGISTICS
AUTO TRANSPORT CHICAGO TRAILERS
GRATA International
ROSHEN
Metinvest
Aptiv PLC
Toyota Material Handling
Cooper&Hunter
EasyLoad
Loadaza
Darkstore
Makeit.io
WEZOM Academy
VoIP
RIEL
STVOL
Delivery Auto
INTERPIPE
SCHWARZ LOGISTICS
AUTO TRANSPORT CHICAGO TRAILERS
GRATA International
ROSHEN
Metinvest
Aptiv PLC
Toyota Material Handling
Cooper&Hunter
EasyLoad
Loadaza
Darkstore
Makeit.io
WEZOM Academy
VoIP
RIEL
STVOL
Delivery Auto

Types of Our Software Maintenance & Support Services

If you want to maximize the life cycle of your software and modernize it along with your business growth, you will definitely need an IT maintenance and support service. In particular, you can choose from the following options that we offer.
Types of Our Software Maintenance & Support Services
Application support and maintenance
As a reliable software maintenance provider, we offer app optimization services, including performance optimization, functionality improvement/expansion, architecture scaling, etc. We will make sure that your application remains relevant for as long as possible and consistently attracts and retains users with minimal resource costs on your part.
Web app and website maintenance
Our experts will provide you with detailed analytics and reporting on the software performance to develop a roadmap for subsequent software updates and upgrades based on this. In particular, key aspects of optimization usually include SEO, performance, security, responsiveness, web accessibility, and usability. Maximize conversions and other audience retention indicators with our help!
Security optimization
Our development team can create advanced solutions to protect your software from both known and unpredictable cyber threats using cutting-edge AI-powered tools. By combining our experience and advanced security audit tools, we will ensure end-to-end risk management for data leaks and failures in your software.
Update development
If you have new software requirements or your business industry is changing, we can resort to adding new features taking all these new aspects into account. Thanks to this, you can implement new versions of your product and extend its lifecycle without resorting to radical modernization and building a new, modern alternative from scratch.
Disaster recovery strategy implementation
To ensure maximum resilience for your software solution, we can develop a consistent, detailed maintenance plan for automated disaster recovery, which will help you minimize risks and downtime that are critical to your business. We also deliver preventive solutions that protect your data from sudden deletion.
Troubleshooting and root cause analysis
If you realize that your software solution sometimes does not work correctly, you can contact us and we will fix it. In particular, we will conduct a full audit of the software code and test all the functionality to understand the root cause and eliminate it in the most resource-efficient way. After that, we will re-test it to make sure that everything finally works as intended.

Our Software Maintenance & Support Process

Our software maintenance company has proven practices and approaches that allow us to achieve the best results in adaptive maintenance and support, regardless of software age, complexity, and any other aspects.

SLA development
System analysis
Software assessment
Implementation of fixes
Testing and implementation
SLA development
01/

SLA development

System analysis
02/

System analysis

Software assessment
03/

Software assessment

Implementation of fixes
04/

Implementation of fixes

Testing and implementation
05/

Testing and implementation

Case Studies
Oil & GasERP with Dedicated Team in OIL&GAS

Development of a custom Enterprise Resource Planning System for a company in an oil and gas sector

Oil & GasBilling CMS for the Energetic Company

Development of a CMS for accounting and management of financial transactions and billing of services provided by the company to its customers

eCommerceINFO: digital ecosystem for a network of online media

From scratch, we developed a large-scale news platform with web resources, a mobile app, and a multi-admin panel.

Oil & GasWorkFlow system for the Energetic Company

Development of a document management system for creating, processing, receiving, transferring, saving, and archiving documents at the enterprise.

eCommerceNutriTrack mini app

NutriTrack Mini-App: A Complete Mobile Service Integrated into a Telegram Bot

eCommerceKimito: Online Beauty Supply Store

We developed a fast and visually stunning online beauty shop specializing in Korean cosmetics.

EducationDRAGI: A College Entrance Examination App

We have created a solution for school graduates - a mobile app for preparing for entrance exam.

HealthcareNutriTrack: Digital dietician in your smartphone

We created a mobile AI assistant with a healthy diet tracker.

eCommerceVoyage App: AI travel planning app

We were approached by a client who needed to build an application for booking flight tickets and hotels different from competitive ones. Thus, the client decided to go beyond the standard functionality for this solution – in addition to booking capabilities, it should also offer users possible leisure options in a new location. The conceived idea for this additional functionality was intended to be implemented through the introduction of artificial intelligence.

Oil & GasVoltVault: Utility Mobile App

We developed a user-friendly app for iOS and Android that allows customers to manage and monitor their gas accounts.

Logistics (Transportation)DriverQF: HRM platform for logistics service providers

We digitized the processes of driver qualification, compliance, and document flow for transportation companies.

eCommerceLYNQ: Zodiac Dating App with Gamified Matches

We created themed dating app enriched with unique features.

What clients say

Top Rated
The highest quality results and client satisfaction
Excellent mobile
Top App Development Companies in Ukraine 2021
Top Rated
The highest quality results and client satisfaction
Kirill
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Kirill
Ukraine
Founder, DRAGI

I am very satisfied wit the work process and project management. Everything was clear, on time and I had nothing specific to add. Yes, we are satisfied with the result of the work and the product meets the goals set. I can't wait to continue our work on the app.

Julia Nepyipyvo
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Julia Nepyipyvo
Marketing Manager, Incode Group

Incode-Group is thrilled to recommend WEZOM for their exceptional services. Their development of an employee management system for our company has been transformative, revolutionising our operations and optimising efficiency across the board. WEZOM's consistent delivery of outstanding work has made them an integral part of our team. Their expertise in software development and UX design has played a pivotal role in enhancing our project's functionality and user experience. We are truly grateful for WEZOM's contributions and highly endorse their services.

Andrii Svyrydov
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Andrii Svyrydov
Co-founder & CEO, Corpsoft.io

Our collaboration with WEZOM to develop the interactive learning platform for Corpsoft.io was exceptionally positive. From the outset, WEZOM demonstrated a deep understanding of our requirements and goals for the project. Their team was proactive in proposing innovative solutions and ensuring that the platform met our needs for engaging and effective online education. Throughout the development process, communication with WEZOM was clear and transparent. They provided regular updates on progress, promptly addressed any issues or concerns, and sought feedback to ensure alignment with our vision. The project was completed within the agreed timeline and budget, showcasing WEZOM's commitment to delivering results.

Valeriy Fomenko
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Valeriy Fomenko
Software&Design Consultant, Peiko

Working with WEZOM on our CRM development project was a truly exceptional experience. From the outset, their team exhibited a high level of professionalism, expertise, and dedication. They took the time to understand our specific requirements and objectives, and translated them into a customized CRM solution that surpassed our expectations. Throughout the project, WEZOM maintained transparent communication, provided regular updates, and addressed any challenges promptly. Their commitment to delivering high-quality results was evident in every aspect of the project.

SM
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Serhii Mohyla
USA
Project Manager, ARMA MOTORS

WEZOM developed a mobile application for a car dealership. An app that allows users to book maintenance appointments, receive consultations, view their vehicle's service history and coordinate appointments. The app has significantly reduced the number of calls we were receiving to make service appointments; 17% of auto service requests are made through the app. WEZOM adhered to all deadlines, responded well to needs and suggested solution improvements. Their proactive communication stands out.

5.0

QUESTIONS & ANSWERS

Check out some of the most common questions asked by the clients

What are the differences between IT support and maintenance?

Software support is primarily about solving current problems in your digital product, aimed at ensuring its smooth operation. At the same time, software maintenance focuses on prevention and long-term improvements, including updates, bug fixes, and performance optimization. We can offer you both approaches – it all depends on your initial needs.
Yes, we can develop a comprehensive support and maintenance plan that will be tailored to the unique requirements of your business. Also, the benefits of software maintenance services that we provide include the ability to develop customized service level agreements and provide only those services that are necessary to optimize your software.
Our software maintenance costs depend largely on the complexity of your project, the level of support required, and the number of upgrades. We can offer you an adaptive plan that includes regular updates, preventive maintenance, and troubleshooting, all within your budget.
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