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Maintenance & Support Services

We provide comprehensive support throughout the lifecycle of your digital solution, including optimization, performance enhancements, and prompt issue resolution.

Key clients

INTERPIPE
SCHWARZ LOGISTICS
AUTO TRANSPORT CHICAGO TRAILERS
GRATA International
ROSHEN
Metinvest
Aptiv PLC
Toyota Material Handling
Cooper&Hunter
EasyLoad
Loadaza
Darkstore
Makeit.io
WEZOM Academy
VoIP
RIEL
STVOL
Delivery Auto
INTERPIPE
SCHWARZ LOGISTICS
AUTO TRANSPORT CHICAGO TRAILERS
GRATA International
ROSHEN
Metinvest
Aptiv PLC
Toyota Material Handling
Cooper&Hunter
EasyLoad
Loadaza
Darkstore
Makeit.io
WEZOM Academy
VoIP
RIEL
STVOL
Delivery Auto
INTERPIPE
SCHWARZ LOGISTICS
AUTO TRANSPORT CHICAGO TRAILERS
GRATA International
ROSHEN
Metinvest
Aptiv PLC
Toyota Material Handling
Cooper&Hunter
EasyLoad
Loadaza
Darkstore
Makeit.io
WEZOM Academy
VoIP
RIEL
STVOL
Delivery Auto

We Will Help You

Order a free consultation — our experts will select the most effective solution

Instant troubleshooting
Our team will provide prompt troubleshooting to minimize downtime and ensure the continuity of your solution.
End-to-end monitoring
Our powerful monitoring tools will give you a comprehensive understanding of your digital solution's performance, allowing you to make informed decisions.
Predictive analysis
Gain a comprehensive understanding of your solution's performance issues and implement scenarios with our experts to resolve them.
Improved strategic planning
Establish long-term business objectives and reach them each time with the help of our team, who will provide you with an effective plan to make these goals a reality. We are committed to making sure that your business thrives.
Costs saving
Stay within budget by not overpaying for unnecessary IT support management services. You will be in control and choose what is essential for your project and what is secondary.
Increased fault tolerance
Don't worry about downtime and its risks - we'll ensure your business processes are secure by eliminating all potential vulnerabilities.

Our approach in Maintenance & Support

To provide you with the management support services you need to ensure the success of your digital solution.

Requirements analysis
Develop a solution
Implement Solution
Monitor Performance
Requirements analysis
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Requirements analysis

Case Studies
Oil & GasBilling CMS for the Energetic Company

Development of a CMS for accounting and management of financial transactions and billing of services provided by the company to its customers

Oil & GasERP with Dedicated Team in OIL&GAS

Development of a custom Enterprise Resource Planning System for a company in an oil and gas sector

Oil & GasWorkFlow system for the Energetic Company

Development of a document management system for creating, processing, receiving, transferring, saving, and archiving documents at the enterprise.

What clients says

Top Rated
The highest quality results and client satisfaction
Excellent mobile
Top App Development Companies in Ukraine 2021
Top Rated
The highest quality results and client satisfaction
SM
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Serhii Mohyla
USA
Project Manager, ARMA MOTORS

WEZOM developed a mobile application for a car dealership. An app that allows users to book maintenance appointments, receive consultations, view their vehicle's service history and coordinate appointments. The app has significantly reduced the number of calls we were receiving to make service appointments; 17% of auto service requests are made through the app. WEZOM adhered to all deadlines, responded well to needs and suggested solution improvements. Their proactive communication stands out.

5.0
IV
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Igor Volikov
USA
Technical Director, Network of service stations Dalnoboy

Our goal was to create an application that would allow users to collect and analyze performance data about their products and competitors' products. Thanks to the WEZOM team's efforts, the company has increased the speed and accuracy of data processing and reduced working hours. We complete projects on time and use a modern approach to cooperation.

5.0
KL
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Kseniia Lyskina
Ukraine
CEO&Owner

Development of a customized online store with integration of payment system, delivery service, CRM system, accounting and product analytics. Thanks to WEZOM's assistance, the website traffic tripled and the conversion rate increased from 0.9% to 2.4%. The number of loyal customers also increased by 30% and the average check increased by 15%. The team completed the project on time and provided a unique structure, design and functionality of the website.

5.0
Anatoly Kostenko
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Anatoly Kostenko
Head of the IT Department, CompanyT

Extremely pleased with the outcomes of the website development. WEZOM provided a clever product with adaptation for mobile devices and did everything to a high standard, on schedule, and with maximum professionalism. The team conducted an SEO analysis and researched the market of our business. Taking these data into account, the website was designed and developed. I also want to highlight the outstanding communication and constant involvement of the team in the project.

5.0
ES
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Elena Semegen
Digital services specialist, Delivery Group

WEZOM is developing a mobile application for us with adaptations for iOS and Android. We have already launched the beta version and our customers are very positive about the product. I would like to note the flexibility and quality of our communication. Every week we hold meetings where we productively discuss all the details of the development and the work carried out.

5.0

Key Partners

Questions & Answers

Check out some of the most common questions asked by the clients

What is customer management and support?

Maintenance and support refer to the processes that ensure the effectiveness of a software solution after it is released to the market. This includes incident and problem management, change and upgrade management, and business continuity. Well-planned support and maintenance can reduce the effort required to maintain your software solution. And also improve customer satisfaction.
Application support and maintenance services are carried out after the software solution has passed the development stage and moved to the stage of its deployment on the platforms like AppStore and Play Market. The main goal of these actions is to modify and update applications in time after they enter the market in order to improve performance and get rid of all kinds of errors and bugs that have arisen.
The software maintenance and support plan allow companies for which these solutions are created to save time and money. A detailed plan allows you to get immediate access to app updates at no additional cost. In addition, the plan helps avoid complex budget cycles and individual requests for software purchases.

WEZOM is at your service

Turning to us, you always get a guarantee that you will be satisfied with our IT management and support services. We are known for our expertise and a deep understanding of our customers’ business goals.

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