The client's company has existed in the US market since 2003 and is engaged in logistics services. This company set out to launch a digital solution that would be competitive with the SuperDispatch service (and other popular solutions for logistics) and cheaper and simpler than it. Thus, the WEZOM team was tasked with creating a SaaS TMS for a logistics company that would allow drivers and dispatchers (including from other companies) to interact as flexible as possible, optimizing all processes related to cargo transportation.
Also, in the course of work, we regularly identified difficulties in some business processes. In particular, there were many complex conditions for the interaction of various roles and processes (drivers, dispatchers, cargo, orders, etc.). To cope with this, we built mindmaps and use cases, coordinated everything with the client, and successfully implemented it in the web application.
This management system automates such tasks as the acceptance and management of an order from a broker, the transmission of information about the order to the driver, tracking the status of the order and the status of the driver during the execution of the order, as well as generating reports of acceptance and delivery of cargo (for drivers).
The final result that we presented to the client was a TMS for logistics companies, which allows the personnel to edit the actions of drivers and dispatchers, create routes, check orders, etc., and does not require such high investments as analogs existing on the market.
Thus, the ROI of this product was 1 year.
In more than 19.5% reduced company’s costs through process optimization.
In more than 41% reduced unloading time at the point in 3 overruns decreased times.