AI ChatBot Development Services
Unlocking Innovation with Our Generative AI Solutions
Launch a highly intelligent conversational system powered by generative AI. Within our AI powered chatbots development services, we implement context-aware dialogue solutions that automate business processes, reduce manual work, and improve customer experience.
Synthetic Media & Video Creation
Create realistic videos, images, and voiceovers based on text descriptions, in no time. Our custom solutions based on generative AI models speed up and simplify content production, saving up to 70% of the budget.
Custom AI Models for Text, Code, and Design
Tailor your individual AI model to specific business tasks, whether it is generating program code and UI or creating legal documents. We will train and retrain them (if needed) based on your unique data.
Gen AI for Automation and Workflows
Integrate generative AI into your business processes to speed up operational tasks, including creating support chat responses, automated categorization of tickets, interacting with leads, and so on.
Multimodal AI (Text + Image + Audio) Solutions
Deploy a highly intelligent multimodal system that can simultaneously process text, images, and audio. Such solutions can take on the lion's share of tasks in support, training, and sales departments.
Integration with Your Existing Tools and Platforms
Use APIs to connect your custom generative AI solution with the CRMs, ERPs, helpdesks, and BI systems you already use to ensure seamless data flow and end-to-end automation of complex processes.
We Understand Your Challenges with Gen AI Integration
Implementing custom solutions based on GenAI requires significant experience not only in ML, NLP, and API integrations, but also in your business sector. In turn, we provide relevant technical expertise, scalable and easy-to-support architecture, and on-demand maintenance, thus covering the entire software development lifecycle.
Out-of-the-box solutions are not always capable of covering growing business needs. At the same time, we build the architecture for your software from scratch and further adapt it to changing requirements, including increasing load, security policies, integrations, and deployment type (cloud or on-premise).
Our customized smart solutions include filtering/augmenting training data samples, as well as testing and fine-tuning generative AI models. We train AI only on verified data and use RAG and Explainable AI mechanics to minimize the possibility of incorrect and/or biased answers.
To help you avoid sharing sensitive corporate data, we can agree to collect and process only consented or anonymized information. We also deploy our AI solutions in an isolated environment and configure generative AI models to match your individual security policies and standards.
At the start of each AI chatbot development project, our machine learning chatbot development experts analyze the client’s specific business case and offer to build a Proof-of-Concept project to predict ROI and fix KPIs. This way, our clients can measure the success of integrating their full-fledged generative AI solutions into real business processes.
Wezom is a reliable software development company for SMB that operates with integrity, transparency, and punctuality.
Thanks to 25+ years of experience in custom development, we have developed many unique practices that allow us to achieve top-quality digital solutions regardless of their complexity, urgency, and budget size.
We've Been Awarded Plenty for the Milestones We Have Achieved
Case Studies
Service Options
WEZOM has been creating custom generative AI solutions since the popularization of this technological concept. Thanks to our huge experience in AI based chatbot development, today, we can cover the entire AI software lifecycle, from concept formation to expanding custom AI chatbot functionality, as well as its retraining and scaling.
What clients say
I am very satisfied wit the work process and project management. Everything was clear, on time and I had nothing specific to add. Yes, we are satisfied with the result of the work and the product meets the goals set. I can't wait to continue our work on the app.
Incode-Group is thrilled to recommend WEZOM for their exceptional services. Their development of an employee management system for our company has been transformative, revolutionising our operations and optimising efficiency across the board. WEZOM's consistent delivery of outstanding work has made them an integral part of our team. Their expertise in software development and UX design has played a pivotal role in enhancing our project's functionality and user experience. We are truly grateful for WEZOM's contributions and highly endorse their services.
Our collaboration with WEZOM to develop the interactive learning platform for Corpsoft.io was exceptionally positive. From the outset, WEZOM demonstrated a deep understanding of our requirements and goals for the project. Their team was proactive in proposing innovative solutions and ensuring that the platform met our needs for engaging and effective online education. Throughout the development process, communication with WEZOM was clear and transparent. They provided regular updates on progress, promptly addressed any issues or concerns, and sought feedback to ensure alignment with our vision. The project was completed within the agreed timeline and budget, showcasing WEZOM's commitment to delivering results.
Types of Solutions We Offer
Our Approach
WEZOM relies on a proven methodology for developing custom generative AI solutions: from requirements gathering to scalable integration and post-support. We understand the existing limitations and find the optimal balance between innovation and real business value to provide you with the best chatbot development services.
How we work
Discovery & Use Case Mapping
Model Selection & Dataset Preparation
Development & Iteration
Integration & Support
FAQ Block
How is generative AI different from traditional AI solutions?
The main difference between generative AI and traditional AI solutions is its ability to create new unique content, rather than simply analyze or classify what was provided by the user as input. In turn, traditional AI is more focused on prediction, recognition, and automation of processes.
Can you develop custom generative models for niche domains?
Yes, as part of our custom AI chatbot development services, we create custom generative models tailored to specific tasks, including narrow niches where terminology, input data specificity, or regulatory restrictions are important. For this, we can either fine-tune open-source LLMs (like GPT, LLaMA, or Mistral) or build and train a model from scratch using sensitive datasets and integrating domain logic and terminology into them.
How do you ensure ethical and unbiased outputs from GenAI?
We implement ethical control mechanisms at all stages of custom AI chatbot development. To do this, we use verified datasets, audit models for bias, add generation and post-processing filters, as well as set up restrictions on “dangerous” topics and unwanted responses. In addition, we help our clients implement their own AI policies and ethical guidelines that comply with regional legislation and internal corporate standards.
Is it possible to integrate GenAI into legacy enterprise systems?
Yes, we do this by connecting custom AI chatbot development solutions to CRMs, ERPs, document management systems, knowledge bases, and other enterprise software that is already deployed in your company. Typically, this is done through the REST/GraphQL API, but, in some cases, the only viable solution may be integration through middleware.
What is the typical development timeline for a GenAI solution?
The implementation timeframe for each individual project depends on the complexity of the tasks and the readiness of the training data. On average, based on our experience, developing a Proof of Concept takes 3-4 weeks, implementing an MVP with basic integrations takes about 6-10 weeks, and launching a full-fledged AI solution may require 4 months or more. To clarify the timelines for your solution, we recommend contacting our AI chatbot development agency individually.
Do you provide post-deployment support and monitoring?
Yes, we support our projects at all stages of their lifecycle, so you can hire our chatbot developers right now. In particular, as part of our enterprise AI chatbot development services, we provide post-release maintenance, which includes the model’s quality monitoring, model retraining and fine-tuning, technical support and bux fixing, development of new functionality according to the roadmap, as well as the transferring support to your in-house team with training and accompanying documentation (if needed).
How do you handle data privacy and compliance in generative models?
In each project, our AI chatbot development company strictly follows the GDPR, HIPAA, ISO/IEC 27001, and other requirements that are adopted in your region or corporation. To ensure such compliance, we, as one of the best chatbot service providers, ensure data anonymization, work only with pre-agreed sources, select an architecture taking into account storage requirements, consider the possibility of on-premise deployment, conduct an audit of data and logs, and also implement data encryption at all stages of their processing.
What’s the cost structure for GenAI product development?
Our AI chatbot app development services can be paid according to one of three models: a fixed price (the best option for PoCs or MVPs), staged payments based on sprints, and time & materials (ideal for long-term R&D projects). The choice in favor of one or another chatbot development pricing model is determined by the volume and quality of training data, the required level of customization and security, as well as the availability of your internal resources (technical specialists, developers, etc.). If you would like to know which payment model suits you best, feel free to contact our enterprise chatbot development agency personally.
Can your team fine-tune models like GPT or build from scratch?
Yes, our AI chatbot development services include both fine-tuning of existing open source LLMs using your datasets, as well as building and training scalable chatbot solutions for businesses from scratch if the project needs full adaptation to your unique business processes or requirements (for example, to ownership of the code base).